Contact Us

Get in touch with our team to discuss your server hosting needs.

Phone

(859) 309-7624

Mon-Fri: 8am - 8pm ET

Email

LSharp@synapsewavesys.org

We'll respond within 24 hours

Office

301 Walnut St
Hazard, KY 41701

Visit by appointment only

Get in Touch

Fill out the form below and one of our representatives will contact you shortly.

Let's talk about your needs

Whether you're looking for dedicated servers, cloud hosting, or managed services, our team is ready to help you find the perfect solution for your business.

What happens next?

  • 1

    We'll contact you within 24 hours to discuss your needs

  • 2

    Our team will prepare a customized solution and quote

  • 3

    We'll guide you through the setup and onboarding process

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Our Location

Visit our headquarters in Hazard, Kentucky.

301 Walnut St, Hazard, KY 41701

Visit by appointment only

Frequently Asked Questions

Have questions? We're here to help.

What is the typical response time for support inquiries?

For standard support plans, we respond to tickets within 2 hours during business hours. Our premium support plans offer faster response times, with 30-minute guaranteed response for critical issues.

Do you offer custom server configurations?

Yes, we offer fully customizable server configurations to meet your specific requirements. Our team will work with you to design the perfect solution for your business needs.

What security measures do you have in place?

We implement multiple layers of security, including physical data center security, network-level DDoS protection, managed firewalls, intrusion detection systems, and regular security audits.

How quickly can you provision a new server?

Cloud servers can be provisioned within minutes. For dedicated servers with standard configurations, we typically provision within 24-48 hours. Custom hardware configurations may take 3-5 business days.

Still have questions? Contact our team for more information.